SouthAfricanCupid prides itself in providing you with a safe online dating environment. We encourage members to be respectful and mindful of each other as they interact and use our Service.
These Community Guidelines should be read in conjunction with our Terms of Use. If you see anyone in violation of these Community Guidelines, please report them to us immediately. The consequences for violating our Community Guidelines vary depending on the severity of the violation and the member's past behavior. Serious violation of our Community Guidelines may result in termination of the offending account and/or being banned from future usage of our Service.
Our Community Guidelines cover:
Eligibility
You must be over 18 years of age to register and use our Service.
Profile accuracy
We encourage members to provide accurate information about themselves. You must not impersonate any person, misrepresent your age or marital status, or put information in your profile that is false or misleading in any way.
Profile information
Your profile (including your name, profile heading and profile text) must not contain offensive, hateful, obscene, illegal or inappropriate content. Your profile content must not contain content promoting terrorism, discussing politics, advocating violence or advocating self-harm. Your profile must not contain any content or links, that infringes someone else's copyrights, trademarks, or other intellectual property rights e.g., music, movies, videos, photographs, images, software, literary works, etc.
Profile uniqueness
You must not create multiple accounts. You are permitted to maintain one unique profile per website we operate. Duplicate accounts will be terminated.
Profile purpose
Your profile must be used for genuine dating or relationship-seeking purposes. Profiles that are not used for genuine dating or relationship-seeking purposes will be terminated. You must not engage in solicitation of any money, gifts or items of monetary value on your profile. We do not allow profiles that are used for "sugar daddy" relationships, dowries or similar purposes. On certain websites we may not allow profiles used for marriage seeking in order to comply with legislation in certain jurisdictions.
Profile ownership
Your profile should be created for use by only you, you may not sell access to your account or otherwise transfer account to someone else.
Photos that you upload must be accurate and not harmful in any way. The photos that you submit must be of you.
You must not submit images that:
Violation of any of these conditions may result in your photo being disapproved. In some cases, it may result in your account being terminated.
Communication with customer service
When speaking to our customer service employees, you must not be abusive, obscene, profane, offensive, threatening, harassing or racially offensive.
Should you engage in offensive conduct, we will have the right to immediately terminate your membership.
Communication with other members
When speaking to other members on and off site, you must not be abusive, obscene, profane, offensive, threatening, harassing or racially offensive. You must not send any unsolicited messages of a sexual nature. You must not send any messages promoting terrorism, advocating violence, or advocating self-harm. You must not communicate in order to solicit prostitution, or engage in human trafficking. You must not send spam, messages promoting services or products, or messages providing any links to external websites for the purpose of promoting a service or product. This includes promoting businesses, non-profit organizations, political parties or associations of any kind.
We may report communication relating to any illegal activity to the appropriate Law Enforcement Agency.
Harassment
You must not use the Service to engage in any form of harassment or offensive behavior, including, but not limited to, the distribution of any sexually and/or racially offensive, abusive, threatening, vulgar, obscene, harassing, libelous, slanderous, defamatory or objectionable material of any kind. You must not repeatedly contact someone who has blocked you or expressed that they no longer want to communicate with you. You must not create duplicate accounts as a means to harass another member.
No communication with minors
All people registering or using our Service are required to be over 18. We enforce additional policies in order to further protect minors.
You must not engage in any form of inappropriate communication, or communication of a sexual nature with any person who is underage. This includes underage friends, relatives or associates of people who are adults and members of this website. You must not use this website to solicit any person to communicate with nor locate any person who is underage with the purpose of forming a friendship, relationship or inappropriately interacting with that minor.
We will report details of any illegal or inappropriate communications or inappropriate behavior with a minor to the appropriate Law Enforcement Agency.
Members who don’t follow good safety protocols put other members at risk of scamming and encourage bad behavior by other members. You must always operate your account in a safe and secure manner. This includes abiding by these Community Guidelines.
Sending money
You must not send money or provide your financial information to any person that you have communicated with or met via our Service.
If anyone tries to solicit money or obtain your financial information, report them to us immediately.
Solicitation
You must not use the Service to distribute, promote, or otherwise publish any material containing any solicitation for funds, advertising, or solicitation for goods. Doing so will result in your account being terminated.
Site security and access
You must not share your password or allow anyone to access your account, or do anything else that might put your account at risk.
You must not post or transmit material which contains viruses or other computer codes, files, or programs which are designed to limit or destroy the functionality of any computer software or hardware.
You must not use non-human or automated bots to login to or otherwise use the Service.
Account dormancy
We periodically terminate dormant accounts. Ensure that you log in regularly to ensure that your account stays active and is not terminated.
Reporting abuse or violation of our Community Guidelines
You may report abuse or violation of our Community Guidelines by completing our contact form. You can also report a member directly from their profile or message. Please refer to our online help page for more details on how to report abuse.
When reporting another member, please provide as much information and evidence as you can.
Additional information on staying safe
For more dating safety information please visit the following website: https://www.onlinedatingsafetytips.com.
Please refer to our Terms of Use and Privacy Statement for further information, terms, and definitions.